Marcus D Crm

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Verified Reviewer

Big Problem with Palawan deliveries

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They simply cannot deliver to Palawan but their contract with Shopee means you are forced to accept a random delivery agent pick and a lot of the times it's Go-Go express who picks up the item then returns it 4-5 days later to the sender. It's like Groundhog Day and they never make one attempt to fix it. Shopee.
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Pros:
  • Cheap

Preferred solution: Withdraw GoGo Express services TO Palawan until such time you can guarantee delivery - that includes your partnership with Shopee.

User's recommendation: Use JT Express instead.

Augie W

Bulok tamad ang rider

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Dapat pangalan niyo GAGO XPRESS Tamad ang rider di man kang nagsubok magdeliver Pinabalik yung package sa Manila without trying to locate address
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Preferred solution: Apology

User's recommendation: Avoid this

Anonymous

Hindi dumating

Returned to sender agad!!!!!!!? Wala nga tawag or text akong na tanggap! Pano na yung pera ko thank you nalang!
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Loss:
$21

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Riyadh, Ar Riyāḑ

Complain

I want to complain about the driver who pick up my parcel in shopee we instructed the pick up man in our location address but he told the he not find. I message the instructions but he don't ask we is the house of my efren sagun. My parcel schedule pick up yesterday 07/24/2020 pls I need immediate give attention about this problem if you pick up driver cannot perform he's job I will request the shopee to remove xpost to my delivery courier. I need asap respond this is my tracking number 4645-****-KMNW
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lotie l

Dont send your items in this carrier..

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Xpost - Dont send your items in this carrier..
Xpost - Dont send your items in this carrier.. - Image 2
Xpost - Dont send your items in this carrier.. - Image 3
i have very bad experience to this carrier..i attemp many times but they cancelled many times my shipping due to consignee is unavailabe.. how come? i provide the all information of the reciever, theres a number indicate..if they can't able to enter in our place they should call the reciever number so they can help them and assist if where the exact location ,, but i notice your delivery men are they dont do good their jobs.. you should train them how to be a responsible as a image of your company for future.. so post to be our place is very accessable area, we're not living in a mountain.. its a long the high way.. im so dissappointed of that matters.. hope you can fix that..
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Pros:
  • Delivery staff
Cons:
  • Poor delivery

Preferred solution: Deliver product or service ordered

Ann N Nef

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Verified Reviewer

Undelivered parcel

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Xpost - Undelivered parcel
They didn't show up. No call or text. Yet, they marked my parcel delivery failed. Without attempting to delivery. Been waiting the whole day in front of my house.
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Loss:
$5
Pros:
  • No pros
Cons:
  • Dishonest and unreliable drivers
  • Bad attitude of delivery man

Preferred solution: Deliver product or service ordered

User's recommendation: Dont use xpost. Try other delivery.

Caymen Igp

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Verified Reviewer
| map-marker Balanga, Central Luzon

The xpost rider did not pick up my items

The xpost rider did not pick up my items
The xpost rider did not pick up my items - Image 2
The xpost rider did not pick up my items - Image 3
The xpost rider did not pick up my items - Image 4
yong rider nyo napaka attitude hindi q alam anung klaseng briefing ginawa nyo
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Mae M Mxf

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Verified Reviewer
| map-marker Bacoor, Calabarzon

Returned to Seller Initiated Status on Shopee

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Xpost - Returned to Seller Initiated Status on Shopee
Xpost - Returned to Seller Initiated Status on Shopee - Image 2
Xpost - Returned to Seller Initiated Status on Shopee - Image 3

I wonder as to why the rider tagged my order as return to seller and reason is covid area when in fact I received a parcel from a different courier same day they supposed to deliver my parcel. and without 2nd attempt they tagged it at RTS where Shopee can no longer intercept with the delivery.

What's wrong with you guys? I can undrstand his reason if the other courier wasn't able to deliver my parcel but that wasn't the case. I receive a parcel almost everyday from other courier no issues only with XPost! That item is VERY IMPORTANT!!

I BADLY NEED THAT! IT IS FOR MY BABY'S 2 Bday dress!! so please!! make it delivered to me tomorrow or even the day after tomorrow.

One more thing quad x notify that the item is for delivery and we can contact the rider but without giving any phone # so how was that? Is it a guessing game?

Please take immediate action on this. We have pandemic and we cannot celebrate my baby's bday the way we wanted so please don't be the reason to mess things up for her special day!

The last photo was just a proof that I got a successful delivery on the same day they claiming that my item cannot be delivered.

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Preferred solution: Deliver product or service ordered

User's recommendation: you cannot rely with them

1 comment
Guest

Agree

Anonymous
map-marker Mandaluyong City, Manila

RUDE RIDER AND LATE PICK UP

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SOBRANG TAGAL NIYO MAG PICK UP NAG SCHEDULE AKO OCTOBER 31 TAPOS ANG PICK UP NOV. 4 PERO HANGGANG NGAYON NA NOV. 10 NA WALA PADIN KAYO! MAY NA TAG PA KAYO SUCCESSFUL PICK UP PERO DI NIYO NAMAN TALAGA NA KUHA ANG SABI BABALIKAN PERO 1 WEEK NA WALA PADIN. BLINOCK PAKO SA CALLS NG RIDER NIYO. ANG GALENG
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User's recommendation: DONT USE THIS

Anonymous
map-marker Mandaluyong City, Manila

Did not pick up 5 orders already

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Stupid courier that does not pick up items of shopee seller. Xpost marks itas failed pick up the penalizes the seller for cancelled orders
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User's recommendation: Turn off xpost

riza s Bbe

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Verified Reviewer
| map-marker Lucena City, Calabarzon

Shipee seller

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hi xpost ano na po nangyare ilang araaw na pero wala pa din pumipick up dito sa amin sa #6 villaflor nag aa la ninja van na kayo..nakakancelan n din ako ng parcel now sa xpost due to late pick ups.di mo alam sino kokonrakin ko sa inyo since di naman makontak ang hotline nyo po.shopee sellr po ako .please send someone to pick up my pending parcel
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Anonymous
map-marker Manila, Manila

Delivery Failed due to consignee not available

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I was expecting my delivery yesterday. I received a system message at 4:34 pm. However, nothing arrived. Upon tracking my order, at 5:00 pm, just 26 minutes after my order is out for delivery, it was marked as delivery failed due to consignee not available. i even texted the delivery rider but did not receive any feedback about my order. There are even no hotline I can call to since their office in Olongapo is not in the Google maps. It was my first time choosing them as the courier and this is what happened. I was now not hoping that the other order of mine will be delivered.
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User's recommendation: Do not uses Gogo Xpress/ Xpost Integrated

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Roxas, Palawan

Order

Xpost - Order
Anong nangyari po sa order ma deliver niyo po ba yung item
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Mher L
map-marker Palanas, Negros Occidental

Tracking # 4276 - **** - JZCW

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Xpost - Tracking # 4276 - **** - JZCW
still waiting my badly needed hand sanitizer for my 72 years old mother in law who is allergicto any bleach & does not want to frequently wash her hands due to arthritis & evem bery sensitive to rubbing alcohol scent . That’s why i requested my niece named Florida B. from SPL 4023 to send me via online shop . I live in Zamboanga City how can i follow it up , willing to pick it up to ur warehouse if needed. thanks & God bless
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Preferred solution: Deliver product or service ordered

User's recommendation: be vigilant in following it up in your courier like relaible XPost

Cian P

Incompetent

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Xpost - Incompetent
This company promised to delivery my shipment on a specific date but failed to do so. Its already 5 days and they have not yet updated the status of my shipment on their website. No one should do business with this kind of company unless they fulfill their promise/s
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Pros:
  • Unreliable
Cons:
  • Unreliable

User's recommendation: Dont deal with them

Marielle C Uox

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Verified Reviewer

SHOPPE SELLER (PARCEL UN PICK UP)

Xpost - SHOPPE SELLER (PARCEL UN PICK UP)
Hi Xpost, Good day! Due to un pick up parcel in our shop/area as per your rider remarks. can we just meet up in front of the gate? we are waiting for the txt so we can adjust if needed. FYI we are under essentials items. Shopee: Vegetarian Option Contact no: 0918321**** Address: #75 matimtiman teacher Village Quezon City parcel: 427 9-* *** -KQ VZ / 427 9-* *** -RV ***
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Pros:
  • Pickup service
Cons:
  • Super delay of delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Please txt so we can adjust if needed.

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